Wipro is an integrated corporation that offers a diverse range of products, solutions and services in systems, software, consumer care, healthcare, lighting and infrastructure technology. We are driven by our passion for quality and our commitment to customers. This drive has catapulted us among the ten most admired companies in India.
This will make it easier for them because they Just need to find people with this characteristics or if not Just train them in order to act like that. Tell us what you need to have done now!
This means that they will have to prepare themselves in order something change. Also their sales person have to be really prepared technical, they have to be able to take first, second and third level calls by their own.
This type of people can be trained easily because the company already knows what are the requirements that the employees should have.
The employees would be trained in order to be efficient to this requirements. Because the company want Wipro technologies europe that behave like Indians, but they also want diversity in the workplace, the Europeans that are hired were send to India every three or four months in order to keep their training.
Also the company used the Six Sigma processes for his sales, this is a set of strategies, techniques, and tools for process improvement. This will help improve the operations of the company, also it will improve customer loyalty and thus improve the profits of the organization.
Some of the key steps that WIPRO has taken to enhance its effectiveness are on he first hand, the company tried to build cultural understanding among the Indian staff who worked on projects with the European clients. WIPRO coached the employees as much as they could before they even travel for their first time.
The company also build content based on feedback from those employees who had gone abroad without any training. It was more helpful for the employees to have been coached by the company before they leave to India.
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The Indian employees also were enrolled in language programs. It was helpful for hem to understand different languages so that they could speak with the client without any trouble or misunderstanding.
The company also encouraged his clients who lacked with experience to learn more about the Indian culture. The way to motivate workers are some of these that are stated below, Training and personal development: Pay and pay incentives: Incentives are a great way to motivate staff to achieve goals, and it becomes a reward for great achievements.
People in open plan offices always performs better than people enclosed. Employee participation and responsibility: If a person does not feel valued they may quickly lose interest, and the performance levels will drop people like to feel that they are making a difference. Non pay incentives such as an extra day off, employee of the month schemes, etc.
Promotions also help build staff loyalty, and is a great way to motivate a team to do better. If the employees are worried about losing their Jobs they will not perform to their very best. The measures implemented at WIPRO in my opinion will be effective because the ompany is investing a lot in order to train their employees and take them to other countries in order to experience with other cultures and also to deal in different circumstances.Wipro Technologies is a global IT, consulting and outsourcing company with headquarters in India.
Its , employees serve over clients in 57 countries across the world. “In , we signed a multi-year agreement with a large company in Brabant,” explained Timo Fine, Wipro’s Director of Strategic Accounts, Peripherals and Consumer Electronics, Europe.
The third-largest company in India, Bangalore-based Wipro Limited is an ever-growing and ever-diversifying global company that manufactures and sells products and services ranging from cooking oil and soaps to healthcare instruments and information technology (IT) consulting.
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